Thank you for supporting Jingou outdoor products
One -color difference
The product photo is taken by the factory to ask a professional photographer to take a picture. When taking pictures, due to light, angle problems, and viewing the screen resolution, there may be errors in color. Therefore, the color of the product shall prevail.
Two about delivery
1. Non -formulated products, we promise to ship you within 2 working days after the payment is received. Customers using Alipay transactions will ship you for the three working days after the order takes effect. If you need to be in a hurry, please be in a hurry with customer service staff.
2. If the out -of -stock is caused by dismissal, we will apologize for inconvenience. The customer service staff will contact you in time to handle the shortage of stock registration or unconditional refund to do a good job of after -sales service for you.
3. The delivery time is the reference time. If the non -resistant factors such as natural disasters are delayed, the product is delayed. Please forgive me to refuse to return the goods on the grounds of arriving.
Three about cargo signing
In order to ensure the rights and interests of the two parties, you must carefully check whether the outer packaging is intact when receiving the goods, and whether the number of packaging and packaging is consistent with the transportation list. If the outer packaging is damaged, the number of pieces or packaging is wrong, please contact us immediately before the signing of the logistics company! If the problem is found after the goods are raised, the logistics company will not accept it, and we cannot judge what the problem caused, and all the consequences caused by the buyer should be borne by the buyer.
Four Logistics Description
Because the logistics freight is different in each place, the price does not include the freight, so please contact the customer service to consult the specific freight.(The default logistics will be provided, and the freight is paid.)
Five about after -sales service
1. Non -fixed product support for 7 days without reason to return and exchange!(We bear the two -way freight caused by the product quality problem. Due to the factors of the buyer, if the family does not like it, I can't let it go. I regret it.)Buyers bear the return fee! Customized products do not support refund!
2. Genuine guarantee!(All furniture is genuine brand, please rest assured to buy)
3. Description of truth!(All furniture is genuine brand, please rest assured to buy)